OurBookings
End-to-end property viewing and booking management
The Product
At a Glance
OurBookings was built for UK letting agencies dealing with scattered enquiries and manual booking processes. We brought everything into one place and automated the full journey from enquiry to tenant onboarding. The system now handles responses, scheduling, and follow-ups without manual effort.
The Challenge
Business Problems
Every great product starts with a real problem. Here's what we set out to fix.
Scattered Leads
Enquiries from multiple platforms were hard to track and manage.
Manual Replies
Teams had to respond manually, causing delays and missed leads.
No Follow-ups
Lack of automation led to inconsistent user engagement.
Tool Dependency
Multiple third-party tools increased complexity and overhead.
Our Solution
How We Made It Happen
From architecture to interface, here's everything we built to solve the challenge.
Lead Capture
Automatically collects enquiries from listing platforms into one system.
- Integrated with Zoopla, SpareRoom, Rightmove, OpenRent, and more
- Centralized enquiry dashboard
- Auto property mapping
- Instant workflow triggers
Smart Replies
Sends instant personalized responses based on enquiry data.
- Dynamic response templates
- Auto property details included
- Direct booking links shared
- Real-time message delivery
Viewing System
Manages scheduling, availability, and confirmations.
- Slot-based booking system
- Live availability sync
- User self-booking flow
- Automated confirmations
Tenant Flow
Tracks and manages the full tenant journey.
- Lead to tenant tracking
- Automated follow-ups
- Status-based pipeline
- Onboarding completion steps
Tech Stack
Built With
We chose every technology with purpose, for performance, scale, and reliability.
What Set It Apart
Built Different, By Features
The features that made this product stand out in a crowded market.
Unified Dashboard
Clear view of properties, viewings, and follow-ups in one place.
Auto Responses
Instant replies sent to every new enquiry.
Booking Flow
Users can schedule viewings directly from responses.
Follow-up Tracker
Pending follow-ups and actions are clearly tracked.
Viewing Insights
Track daily viewings and conversion performance.
Offer Tracking
Monitor rental offers and decision progress.
"Professional, reliable, and genuinely invested in our success. They delivered a CRM platform that exceeded our expectations."
Hassan Hoque
Director, Key2CRM
The Results
Numbers That Speak Louder
Across multiple agency listings
Scheduled through the system
Stable and reliable operations
Ready to Build Something Like This?
Let's discuss how we can build something exceptional together.